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The knowledge layer that makes your AI actually work

Real Time Insight for Smarter Workforce Decisions

Retain is the workforce intelligence platform that helps employees find and use the support you already provide, while giving benefits leaders and brokers real-time visibility into what employees actually need.

With Retain Navigator and Retain Advisor, you can increase utilization, reduce HR friction, and make smarter, data-backed investment decisions across your workforce.

Enterprise-gradeEmbeds where employees already work

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Built for the systems your workforce already lives in

Microsoft TeamsSlackServiceNowWorkdaySharePoint

The Last 20%

The AI interface is only as good as the content built underneath it

Think of AI interfaces like your maps app. It can get you to the hospital, but once you're inside, you need a different map. That's the layer we build.

Everyone's AI covers the first 80%. Without organized, tagged, company-specific content underneath, that 80% doesn't work. Companies have bought plenty of AI. Usage tells a different story.

The Framework

Success Enablers

A Success Enabler is any benefit, program, policy, technology, or service that helps an employee perform, stay engaged, and thrive at work.

Retain maps every resource into a unified Success Enabler framework, connecting employee needs to outcomes like utilization, retention, productivity, and cost efficiency — giving both employers and their advisors a shared view of what's working.

  • Utilization
  • Retention
  • Productivity
  • Cost efficiency
BenefitsProgramsAll workforce support in one placeTechnologyPolicies & services

The Problem

Benefits leaders and their partners are dealing with:

Employees Don't Ask the Right Question

AI interfaces wait for the exact right question. But employees don't ask "what's my EAP." They show up with a situation an EAP could solve and no idea that's the answer. We translate the pain point into the right resource.

For employers

This drives underutilization.

For brokers

It makes it harder to prove impact.

A Map No One's Built

Benefits content lives everywhere: the intranet, Workday, ServiceNow. Every AI assistant depends on someone gathering and tagging it all, and most HR teams never finish that project. We build that knowledge layer automatically from what you already have.

For employers

They can't see what's working.

For brokers

Time goes to stitching data, not strategy.

No Real Time View Into Employee Demand

Surveys and reports come too late. Employee search behavior shows what people need right now, but most organizations aren't capturing it — leaving both employers and advisors reacting instead of leading.

For employers

Reacting, never anticipating.

For brokers

Advising on yesterday's data.

The Technology

Our Solutions

Two products, one knowledge layer: the structured, company-specific content that makes AI actually useful for benefits. Switch to see how each turns real-time demand into action.

For benefits leaders & employees

Retain Navigator

Retain Navigator embeds into the systems your employees already use and helps them find the right support in real time using their own language. This increases utilization of existing investments, reduces manual work for HR teams, and surfaces real-time demand to inform smarter workforce decisions and reduce rising costs.

  • Embeds in Teams, Slack and ServiceNow
  • Natural-language search, no benefits jargon
  • Every search becomes real-time demand signal
Learn More
Retain Navigator · Employee view
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Let's talk

Connect with our team to learn more.

See how Retain turns real-time employee demand into smarter, data-backed workforce decisions. It starts working immediately, no waiting on the 12 to 24 months a broader AI rollout typically takes.